Toll Free Order Only: 1-800-456-0211
Use the Order Line to place an order, check on an order or to check product availability. The Order Line can also be used for questions about an order you have received and about returning an order.
Fax Number: 1-806-798-4086
Orders, tech questions and customer service issues can also be sent by fax.
Your complete satisfaction is our priority, if an item purchased from SDPC does not meet your expectations, return it within 90 days for a refund or exchange.
If you are not completely satisfied with the product or products that you have purchased, you may return the new / unused parts within 90 days from the invoice date. You must include the original invoice with the return and complete the return request form. The product must be in the original box and must be sent freight prepaid. All returns can be subject to a 20% restocking fee. Any handling fees that were collected at the time of order are non-refundable.
Please follow the procedures on the return form so that we can process your refund as quickly as possible. NO refunds will be issued without the original invoice and the return request form.
SDPC will not accept any returns on special ordered parts, custom machined parts, or engine rebuild kits. Any electronic or electrical parts that have been opened are not eligible for return.
Send the Package to
SDPC-ReturnsWe have been providing professional export service for over 40 years. Our export department works with many different carriers and brokers to service your needs. We offer the best freight services and the most competitive freight rates in the industry.
Depending on your location and size of the order, several different options may be available.
Hazardous and Regulated Goods will not be shipped to international customers. Invoices will reflect the actual products and prices as shipped. Requests for changes to an invoice will not be accommodated. Due to such large variances in shipping costs, international shipments are not eligible for flat-rate shipping and therefore actual shipping costs will not be reflected on your online invoice. Shipping costs will be determined by our shipping department using package weight, dimensions and declared value. Once this amount has been determined we will notify you of the total charges (freight charge plus items purchased) prior to shipping. Duties, taxes, and any import fees will be the responsibility of the customer at the time of package release and consignment. At SDPC, we look forward to the opportunity of providing you with the best service in the automotive industry. If you have any special needs or questions, please forward these inquiries to our export department Export/International Shipping: .
Though it is a very rare occasion, shipping containers and/or their contents can be damaged during shipping. Open and inspect every package regardless of how the box looks. If the box is physically damaged and/or the parts are damaged, you must notate on the bill of lading that the box and/or the parts are damaged before you accept the shipment. Do not sign the bill of lading without notating the damage. Freight claims can not be resolved without this notation from the recipient.
Freight claims are paid to the recipient, not to the shipper. If you choose to accept delivery of a damaged package, it is your responsibility to file the freight claim with the shipping company (because the shipping company is going to pay you). SDPC will gladly assist you with the necessary information for filing claims and resolving your damaged freight dilemma. However, SDPC can not file the claim on your behalf, you must file the claim yourself. So carefully inspect your packages before accepting delivery and please notify SDPC of any problems you have.
Scoggin-Dickey Parts Center will meet or beat the total delivered price* for any in stock item we carry.
Due to constantly changing prices in the industry, SDPC will require proof of advertising before matching or beating the advertised price.
You may show proof of advertising by providing a link to that web page, or magazine name, and issue number. SDPC reserves the right to limit the quantity on any and all purchases.This guarantee does not apply to refurbished, used, sale by owner, or closeout sales.
*Total delivered price is the price of the part plus shipping charges.
Most of the products offered for sale on this web site are backed by a standard manufacturers warranty, which typically covers the product for 90 days from the date of purchase (unless otherwise stated).Most of the products offered for sale on this web site are backed by a standard manufacturers warranty, which typically covers the product for 90 days from the date of purchase (unless otherwise stated). GM parts are covered by a limited GM warranty. Please see GM's warranty information for more details. http://www.genuinegmparts.com/ShowPowertrainWarranty.do
Please check the warranty information (usually included with the product / instructions) to verify the terms of each company concerning defective parts. Most manufacturers require that the defective product be returned directly to their facility.
If you have any questions concerning a warranty, please contact our tech department and they will assist you with the necessary information to process your warranty (when applicable).
Unless specifically indicated as legal or a direct factory replacement part produced by the automobile manufacturer to fit the specific vehicle your purchasing items for, ALL Parts and some chemicals listed in this Site are NOT legal for sale or use in California, Arizona, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington, as well as the District of Columbia or in states with laws governing pollution controlled vehicles and chemicals. It is the customer’s responsibility to check with their local city, county, state and Federal laws concerning vehicle modifications to insure they are meeting those requirements. Scoggin-Dickey Chevrolet-Buick Inc., dba Scoggin Dickey Parts Center (SDPC), hereby disclaims all warranties either express or implied warranty of merchantability or fitness for a particular purpose, and Scoggin Dickey Parts Center neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of the parts and/or the installation. Due to the nature of and intended usage of automotive parts, accessory components and performance parts, the entire risk of installation, fit, function, and performance is with the buyer. The buyer and not Scoggin Dickey Parts Center assumes full responsibility for and the entire burden for all necessary servicing, repair, damage, or loss to property and consequential damage for all parts purchased from Scoggin Dickey Parts Center. We make every effort to indicate when an item is E.O. Certified and if you have any questions concerning this please call our Tech Department.
SIGNATURE REQUIRED FOR ORDERS OVER $100.00
SDPC requires a signature on all orders in excess of $100.00 in value. Make certain that you or someone you have approved will be available to sign for the package. It is the recipient’s responsibility to verify complete and undamaged contents before signing for a package. Damaged or missing contents must be reported to the delivery company upon receipt. Signing for a package acknowledges that you are accepting your package as is. DO NOT ACCEPT OR SIGN FOR A DAMAGED PACKAGE. SDPC will not accept responsibility for damaged or missing items after a package is signed for.
The following items will be assessed additional shipping costs:
NOTICE: Due to the large variety of products carried by SDPC, some truck shippable items may not be properly marked as “Oversized” or “Truck Freight” on the website. You will be notified if an item is not capable of being shipped by ground services and requires truck freight service. Truck freight companies primarily deliver to a business address. All truck freight shipments that do NOT have or provide a business address will be delivered to the nearest terminal of the designated freight carrier in your location unless you select liftgate service before checkout
Truck Freight/Lift Gate Delivery Costs:
SDPC is centrally located in the USA and can ship almost any item to your specified location in the 48 states within 1 to 4 working days (some coastal extremities and rural areas may take longer). Shipping times are dependent upon your location and the carrier that is handling the shipment. Freight truck delivery will vary from 3 to 5 days for most addresses in the US, longer times can be expected for rural and some non-business addresses. Texas, New Mexico, and Oklahoma are generally considered a 1 to 2 day service for most ground service and truck freight deliveries.
SDPC’s preferred freight carrier for ground and air delivery is FedEx. In some instances, other carriers may be used. This means that most orders shipped from our warehouse to anywhere in the contiguous 48 states will be delivered in 3 to 5 business days or less from the date they were shipped.
If your order will require special handling, please call our toll-free order hotline, 1-800-456-0211. Our expert sales staff will be glad to help expedite your order as required.
Small orders are shipped via parcel carrier only. Large, oversize, heavy, and others may be shipped via freight truck by the choice of SDPC. Rural areas may not be serviced by the carrier of choice or may take more than 3 to 5 days for delivery.
Though it is rare, shipping containers and/or their contents can be damaged during shipping. Open and inspect each shipment regardless of how the box looks. If the box is physically damaged and/or the parts are damaged, you must notate on the driver’s delivery receipt that the box and/or the parts are damaged before you accept the shipment. Do not sign the bill of lading without notating the damage. Freight claims cannot be resolved without this notation from the recipient.
Freight claims are paid to the recipient, not to the shipper (SDPC). If you choose to accept delivery of a damaged shipment, it is your responsibility to file the freight claim with the shipping company (because the shipping company is going to pay you). If you are not comfortable working with the freight company to resolve any damages, you MUST refuse the shipment at the time of delivery. SDPC is not responsible for damages after you’re signed and accepted the shipment.
SDPC will gladly assist you with the necessary information for filing claims and resolving your damaged freight dilemma. However, SDPC cannot file the claim on your behalf, you must file the claim yourself. So carefully inspect your shipment before accepting delivery.
All shipments of Dangerous Goods are shipped via FedEx in compliance with the International Air Transport Association (IATA) Dangerous Goods Regulations. These restricted items are usually identified on the item page. These typically fall into one of the following categories:
An additional charge will be applied to each order that contains Dangerous Goods. Items marked as Dangerous Goods will not be shipped to international addresses or to the state of California or any other states as prohibited by state law. Due to the large variety of products carried by SDPC, some hazardous or dangerous products may not be properly marked on our website or in our catalog. You will be notified if an item you ordered meets these regulations and cannot be shipped or will require additional charges.
After you have placed your order, an email notification will be sent confirming that we received your order. The confirmation email will contain the details of your order. A shipping confirmation will be sent after your order has been shipped. We might also send additional emails with important information regarding the status of your order if needed. Please save these emails for your records.
SDParts.com collects only the data necessary to identify you as a returning customer to our website. Personal information that you offer to SDPC using the On-line Store is collected by SDPC and used for future customer updates that are specifically aimed at your preferences. SDPC does not make your information available to any outside companies or third parties.
The information we collect is used to process orders and requests as well as used to notify consumers about updates to our Web site or problems with their request, and not shared with other organizations or third parties for commercial purposes. Information a person may enter for either a request for a subscription or service, or to make a purchase will not be shared for any reason other than for the purpose of completing the order or request.
What information does SDParts.com disclose if required by law? Mere telephone requests will not be honored from any law enforcement agency without some documentation evidencing authorization to receive the information requested. An official request or any request evidencing less than issued Court Order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
A cookie is a block of text placed in a file on the user's hard drive by a Web site you've visited. SDParts.com uses these cookies as a major component of our shopping system. A cookie is placed in order to recognize your browser from one page to the next. This cookie also helps speed you through the check-out process if you have previously placed on order with us.
SDParts.com uses a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.
We understand the importance of security for our customers. We will never share your information or email addresses with vendors, business partners or other organizations. We use the latest SSL (Secure Socket Layer) encryption technology to protect sensitive personal information during transmission. This allows your personal information to be submitted in a secure environment while reaching the intended parties.
If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance, please call 1-800-456-0211. Our fax number for orders is 1-806-798-4086. Or, send your order to :
SDPCBy accepting these Terms of Use through your use of the Site, you certify that you are 18 years of age or older. If you are under the age of 18 of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If you are a parent or legal guardian agreeing to these Terms of Use for the benefit of a child under the age of 18, be advised that you are fully responsible for his or her use of this Site, including all financial charges and legal liability that he or she may incur. If you do not agree to (or cannot comply with) any of these terms and conditions, do not use this Site. All billing and registration information provided must be truthful and accurate. Providing any untruthful or inaccurate information may constitute a breach of these Terms of Use and SDPC has the right to prosecute you to the full terms of the laws that have been broken. By confirming your purchase at the end of the checkout process, you agree to accept and pay for the item(s) requested. SDPC reserves the right to repossess all items new or used that have not been paid for and/or the right to pursue all means necessary for payment of the debt in full. Any and all users are prohibited from posting on the Site or transmitting to this Site any libelous, defamatory, unlawful, obscene, atrocious, disgraceful, inflammatory, pornographic, objectionable, threatening, offensive, derogatory or profane material, words, graphics, photographs or any materials that could constitute or encourage conduct that would be considered a criminal offense and/or violate any law and/or the possibility of resulting in civil liability. Any user and/or parties that commit any of the above offenses can or will be identified and prosecuted to the full extent of the law.
All software used on this Site is the property of SDPC or its suppliers and is protected by U.S. and international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited.
Users are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for such user or logging onto a server or an account which the user is not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail-bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. SDPC will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from SDPC on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. For your convenience, you will not be charged for in-stock items at our warehouse until your payment method is authorized, the order information is verified for accuracy and your order is shipped. Special orders may be charged in full prior to the shipment and/or may require a deposit if the item must be ordered, custom built, or manufactured. Some situations that may result in your order being canceled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We also reserve the right, at our sole discretion, to contact you by phone or email or mail if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is canceled by SDPC after your credit card has been charged, we will issue a credit to your credit card in the amount of the charge if the purchase does not involve custom parts and/or special order parts.
While SDPC strives to provide accurate product and pricing information, pricing or typographical errors may occur. SDPC cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, SDPC shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, SDPC may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We strive to provide you with the lowest prices possible on SDParts.com as well as in our store and catalog. However, sometimes a price online does not match the price in the store or catalog. Prices and availability are subject to change without notice.
SDPC reserves the right, at our sole discretion, to limit the quantity of items purchased per person and/or per household and/or per order on this Site. We also reserve the right, at our sole discretion, to contact you by phone or email or mail if all or any portion of your order is canceled or if additional information is required to accept your order.
Unless specifically indicated as legal or a direct factory replacement part produced by the automobile manufacturer to fit the specific vehicle your purchasing items for, ALL Parts and some chemicals listed in this Site are NOT legal for sale or use in California, Arizona, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New Mexico, New York, Oregon, Pennsylvania, Rhode Island, Vermont, and Washington, as well as the District of Columbia or in states with laws governing pollution controlled vehicles and chemicals. It is the customer’s responsibility to check with their local city, county, state and Federal laws concerning vehicle modifications to insure they are meeting those requirements. Scoggin-Dickey Chevrolet-Buick Inc., dba Scoggin Dickey Parts Center (SDPC), hereby disclaims all warranties either express or implied warranty of merchantability or fitness for a particular purpose, and Scoggin Dickey Parts Center neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of the parts and/or the installation. Due to the nature of and intended usage of automotive parts, accessory components and performance parts, the entire risk of installation, fit, function, and performance is with the buyer. The buyer and not Scoggin Dickey Parts Center assumes full responsibility for and the entire burden for all necessary servicing, repair, damage, or loss to property and consequential damage for all parts purchased from Scoggin Dickey Parts Center. We make every effort to indicate when an item is E.O. Certified and if you have any questions concerning this please call our Tech Department.
Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by SDPC, one of its affiliates or by third parties who have licensed their materials to SDPC and are protected by U.S. and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of SDPC and is also protected by U.S. and international copyright laws.
SDPC and its suppliers and licensors expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of SDPC's or any third party's intellectual property rights.
The SDPC names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Scoggin Dickey Chevrolet-Buick, Inc. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner.
References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply SDPC's endorsement, sponsorship or recommendation of the third party, information, product or service. SDPC is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party web sites, you do so entirely at your own risk. It is prohibited to use any of Scoggin Dickey Parts Centers URL’s, web site information, meta-tags, or embedded information for the purpose of advertising by third parties or to fulfill this purpose in any way.
You agree to defend, indemnify and hold harmless Scoggin-Dickey Chevrolet-Buick, Inc. dba as Scoggin Dickey Parts Center (SDPC) and its affiliates from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site.
Any errors in application, description, prices, part numbers, photography, or typographical mistakes are subject to correction. Scoggin Dickey Parts Center reserves the right to limit quantities sold on all items to any customer. Some parts are not legal for sale or use in states with laws governing pollution controlled vehicles. It is the customer’s responsibility to check with their local city, county, and state laws concerning vehicle modifications to insure they are meeting those requirements. Scoggin-Dickey Chevrolet-Buick, Inc. dba Scoggin Dickey Parts Center (SDPC), hereby disclaims all warranties either express or implied warranty of merchantability or fitness for a particular purpose, and Scoggin Dickey Parts Center neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of the parts. Due to the nature of and intended usage of automotive parts, accessory components and performance parts, the entire risk of installation, fit, function, and performance is with the buyer. The buyer and not Scoggin Dickey Parts Center assumes full responsibility for and the entire burden for all necessary servicing, repair, damage, or loss to property and consequential damage for all parts purchased from Scoggin Dickey Parts Center. Any errors in application, description, prices, part numbers, photography, or typographical mistakes are subject to correction without prior notice. All prices are subject to changes at any time without prior notice.
THIS SITE IS PROVIDED BY SDPC ON AN "AS IS" AND "AS AVAILABLE" BASIS.
Any errors in application, description, prices, part numbers, photography, or typographical mistakes are subject to correction at any time and without notice. Information is provided on this site to anyone; all text, descriptions, graphic images, and photographs are the rights of Scoggin Dickey Parts Center. These items may not be distributed or reused for the purpose of selling these products or products associated with these products or any product without the express written consent of Scoggin Dickey Parts Center. All text and images contained in this website are the rights of Scoggin Dickey Parts Center and cannot be used for distribution or reused for any purpose without the express written consent of Scoggin Dickey Parts Center. It is prohibited to use any of Scoggin Dickey Parts Centers URL’s, web site information, meta-tags, or embedded information for the purpose of advertising by third parties or to fulfill this purpose in anyway. Scoggin Dickey Parts Center reserves the right to limit quantities sold on all items to any customer. Some parts are not legal for sale or use in states with laws governing pollution controlled vehicles. It is the customer’s responsibility to check with their local city, county, and state laws concerning vehicle modifications to insure they are meeting those requirements. Scoggin-Dickey Chevrolet-Buick, Inc., dba Scoggin Dickey Parts Center (SDPC), hereby disclaims all warranties either express or implied warranty of merchantability or fitness for a particular purpose, and Scoggin Dickey Parts Center neither assumes nor authorizes any other person to assume for it any liability in connection with the sale of the parts. Due to the nature of and intended usage of accessory components and performance parts, the entire risk of installation, fit, function, and performance is with the buyer. The buyer and not Scoggin Dickey Parts Center assumes full responsibility for and the entire burden for all necessary servicing, repair, damage, or loss to property and consequential damage for all parts purchased from Scoggin Dickey Parts Center. Any errors in application, description, prices, part numbers, photography, or typographical mistakes are subject to correction without notice and at any time. All prices are subject to changes without prior notice. Any claim and/or dispute related to this Site or the purchase of items from this Site will be established and governed by the laws of Texas without regard to contest and/or conflicts of other laws and the user of this Site and all parties related to the user in and for any dispute or claim consent without the right for revoke to exclusive jurisdiction as determined by the claim to the established venue in Lubbock County in the state of Texas, and/or the U.S. District Courts of Northern Texas Lubbock County.
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