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Privacy and Security

  1. What personally identifiable information is being collected?
  2. How is the information being used and with whom may the information be shared?
  3. What are cookies and how do we use them?
  4. Secure Ordering Process
  5. Still Unsure?

Q: What personally identifiable information is being collected?

SDParts.com collects only the data necessary to identify you as a returning customer to our website. Personal information that you offer to SDPC using the On-line Store is collected by SDPC and used for future customer updates that are specifically aimed at your preferences. SDPC does not make your information available to any outside companies or third parties.

Q: How is the information being used and with whom may the information be shared?

The information we collect is used to process orders and requests as well as used to notify consumers about updates to our Web site or problems with their request, and not shared with other organizations or third parties for commercial purposes. Information a person may enter for either a request for a subscription or service, or to make a purchase will not be shared for any reason other than for the purpose of completing the order or request.

What information does SDParts.com disclose if required by law? Mere telephone requests will not be honored from any law enforcement agency without some documentation evidencing authorization to receive the information requested. An official request or any request evidencing less than issued Court Order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.

Q: What are cookies and how do we use them?

A cookie is a block of text placed in a file on the user's hard drive by a Web site you've visited. SDParts.com uses these cookies as a major component of our shopping system. A cookie is placed in order to recognize your browser from one page to the next. This cookie also helps speed you through the check-out process if you have previously placed on order with us.

SDParts.com uses a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics only to improve this site. Google Analytics collects only the IP address assigned to you on the date you visit this site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Although Google Analytics plants a permanent cookie on your web browser to identify you as a unique user the next time you visit this site, the cookie cannot be used by anyone but Google. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy. You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser.

Q: Secure Ordering Process

We understand the importance of security for our customers. We will never share your information or email addresses with vendors, business partners or other organizations. We use the latest SSL (Secure Socket Layer) encryption technology to protect sensitive personal information during transmission. This allows your personal information to be submitted in a secure environment while reaching the intended parties.

Q: Still Unsure?

If you are still unsure of giving your credit card over the Internet, please feel free to phone, fax, or mail your order to us. For telephone ordering or assistance, please call 1-800-456-0211. Our fax number for orders is 1-806-798-4086. Or, send your order to :

SDPC
5901 Spur 327
Lubbock, TX 79424
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